PRIVACY POLICY

This privacy policy explains what personal information we keep and what we do with it.

This privacy policy may be updated occasionally. Please check it every so often to make sure you are aware of any changes.

The privacy policy has been written to be clear and concise. It doesn’t provide every detail of our collection and use of personal data. We would be happy to provide further information if you have any queries or concerns. If you would like further explanation please contact us using the contact detail below.

What information is collected from you?

We may collect and store your name, address, telephone number and email address.

Information about your debit/credit card and bank account information that we require for the purpose of recording and processing your booking requests.

Any credit/debit card payments and other payments you make through this Site will be processed by our third-party payment providers and the payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards. Please note that we do not ourselves directly process or store the debit/credit card data that you submit.

How information about you will be used

We may use the information you supply to us in a number of ways:

To send you newsletters, relevant promotions, information and reminders about services and events, when you have requested these messages.

To get feedback on the services we provide.

For statistical analysis.

Who do we share your information with?

We will not share your information with any third parties for their marketing purposes. We will not sell your data on to any third parties.

If we sell our business or our company assets are acquired by a third party personal data held by us about our customers may be one of the transferred assets

If we need to disclose your personal data to comply with a legal obligation or to enforce our General Terms & Conditions or other applicable contract terms that you are subject to

To protect us, our customers or contractors against loss or damage. This may include (without limit) exchanging information with the police, courts or law enforcement organisations.

Your Preferences

If you would not like to receive promotions, news and reminders about services and events at The Linny then you can unsubscribe from our mailing list at anytime through links at the bottom of our emails.

We will not send you promotional material about other products and services we offer or our newsletters unless you have given your consent to receive these messages.

Your Personal Rights

You have the right to request access to your personal information held by us. We will respond within one month and the information will be provided free of charge. Please do this by writing using the address below: The Linny, Ridgeway Lane, Coffinswell, Newton Abbot, TQ12 4SR

You have the right to ask us to stop using your personal data, restrict how we use or to delete it. There may be legal or other reasons why we may need to keep using your data but please contact us if you think we should not be using it.

You also have the right to correct any personal information you believe is incorrect. Please let us know if you think this is the case.

The Use of Cookies

In addition to the above, we use standard cookies on our website, which also collect personal information.

Cookies are small files which are sent to your web browser and stored on your computer’s hard drive to ‘remember’ who you are. The majority of web browsers accept cookies, but you can usually change the browser settings to restrict or block all cookies if you wish. However, please be aware that if you do, some functionality may be lost when you use this website.

Website Analytics

Each time a user visits our website, web analytics software provided by a third party generates an anonymous analytics cookie. This is for statistical purposes and includes information such as IP addresses, types of browsers used to access our site, referring sites, most popular pages, path analysis, geographical and demographic information. The information collected is not linked to any personally identifiable information.

Complaints

If you would like to complain about the way we have handled your data please contact us in person, by telephone or in writing by post to The Linny, Ridgeway Lane, Coffinswell, Newton Abbot TQ12 4SR or by email at enquiries@thelinny.co.uk.